Norwich International Airport

The type of identification you can use varies depending on where you are travelling to. Please check with your Airline or Tour Operator for further information.

Details of your luggage allowance can be found on your flight ticket, however, if you are in any doubt, please contact your Airline.

Passengers are strongly advised to check-in at the airport at least 2 hours before a scheduled flight and 3 hours before a charter flight. Passengers must allow adequate time to complete the check-in process and proceed through security.

For full details you should refer to your ticket or contact the airline that you are travelling with or the relevant Tour Operator.

It is recommended that for both scheduled and charter flights, you check in no later than 45minutes - 1hour before your flight is due to depart.

For those travelling on flights departing before 7am, please note that the Terminal building does not open until 5am.

Items not permitted in hand baggage are:

* Sharps

* Liquids over 100ml

* Dangerous Goods - These will be as listed in your flight documentation

For further details, please see our Security Page

Live Arrivals and Departures can be found on our Flight Information pages.

Norwich International Airport have their own dedicated taxi company situated at the terminal. To make a booking, please call: 01603 424044

There are 2 bus routes that offer services from Norwich International Airport. For timetables, please see our Bus page.

For information on getting here by Car, Bus, Train, Taxi or Hire Car please see Getting Here.

If you have any special assistance requests, these should be made to your Tour Operator and/or Airline before arriving at the Airport.

Please see our Special Assistance page, for more help, or call passenger services on 01603 420634

Please contact one of the below if your bag is lost:

Missing Baggage
Tel: 01603 420675

Lost Property
Tel: 01603 420635

Norwich International Airport is open to passengers:

Monday - Friday: 5am - 10:15pm

Saturday: 5am - 10pm

Sunday: 5am - 10:15pm

For car park prices, please see our Car Park page.

For more information on travelling with animals, please contact your Tour Operator or Airline.

Please note that we are unable to permit animals travelling inbound to Norwich International Airport, apart from seeing eye dogs, with prior arrangement.

Please see our At The Airport page for details of all the facilities we have to offer at Norwich Airport.

Please visit the Foreign & Commonwealth Office website for information on the safety of all worldwide destinations.

The airport is investing a lot of money in developing its facilities and services. A new internet café is being built in the airport arrivals meet and greet area offering a variety of hot and cold drinks, and various snack foods. This is due to be finished by the end of April. We are also completely refurbishing the landside toilet facilities. These too should be completed by the end of April. We are updating our arrival and departure information screens to new state of the art flat screen monitors; these will be located in 42 different sites around the airport, offering a quicker and more convenient service for both arriving and departing passengers.

We have recently opened a new Radar Room in our Air Traffic Control Tower and are also investing a lot in a new Fire Training Ground, which will be opened later on this year.

If you have baggage you must arrive no later than 45 minutes before the scheduled time of departure of the flight. You must have your photo ID with you and any relevant visa paperwork etc. You must report to the flight check in desk and check your luggage in.
If you have no baggage to check in and only have one piece of hand-baggage you can proceed through security to the gate. You will be expected to comply with all the travel and security requirements that are currently in place. See Security for more information on this. You will be expected to be at the gate no later than 30 minutes prior to your flights time of departure.